Terms & Conditions

Last Updated: September 16, 2026

Welcome to Truewear. By accessing or using our website, you agree to comply with these Terms & Conditions. Please read them carefully before using our website or placing an order.

1. About Our Website

Truewear operates this online store to provide customers with access to our products and related services.

By using this website, you confirm that the information you provide is accurate and that you have the legal capacity to enter into transactions under applicable law.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, pricing, and other information displayed on our website are accurate.

However, actual product colors and appearance may vary depending on your device's display settings and other factors.

We reserve the right to correct errors, update product information, or modify product availability without prior notice.

3. Prices

All product prices displayed on the website are subject to change without prior notice.

Applicable taxes, shipping charges, or other charges, where applicable, will be displayed during the purchasing process.

4. Orders

Placing an order on our website constitutes a request to purchase the selected products.

We reserve the right to accept, reject, cancel, or limit an order where reasonably necessary, including in cases involving incorrect pricing, product availability, suspected fraud, or technical errors.

If an order is cancelled by us after payment has been received, the applicable amount will be refunded according to our refund process.

5. Payment

Orders must be paid using the payment methods made available on our website.

Payments may be processed through third-party payment providers. Their terms and policies may also apply to payment transactions.

6. Shipping

Orders are generally processed and delivered within 5–7 business days, subject to product availability, location, courier operations, holidays, weather conditions, and other circumstances beyond our reasonable control.

Please refer to our Shipping & Delivery Policy for additional information.

7. Returns and Refunds

Eligible products may be returned within 7 days of delivery, subject to the conditions described in our Return & Refund Policy.

8. Prohibited Use

You agree not to:

• Use the website for unlawful purposes

• Attempt to gain unauthorized access to the website or its systems

• Interfere with website security or functionality

• Copy or reproduce website content without authorization

• Submit fraudulent or misleading information

• Use the website in a way that may damage Truewear or its users

9. Intellectual Property

Unless otherwise stated, the content of this website, including text, graphics, photographs, logos, designs, product information, and other materials, belongs to Truewear or its respective licensors.

You may not reproduce, distribute, modify, or commercially exploit such content without prior written permission.

10. Third-Party Services

Our website may use third-party services such as payment gateways, shipping providers, analytics tools, and other technology services.

Your use of those services may be subject to the terms and privacy policies of the respective third parties.

11. Limitation of Liability

To the extent permitted by applicable law, Truewear shall not be responsible for losses resulting from circumstances beyond our reasonable control, including technical failures, courier delays, natural events, or interruptions to third-party services.

Nothing in these Terms is intended to exclude or limit any consumer rights that cannot legally be excluded.

12. Changes to These Terms

Truewear may update these Terms & Conditions from time to time. Updated terms will be published on this page.

13. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India, subject to applicable consumer protection laws and the jurisdiction of the appropriate courts.

14. Contact Us

For questions regarding these Terms & Conditions:

Truewear
Email: business.truewear@gmail.com