Privacy policy
Privacy Policy
Last Updated: September 16, 2026
At Truewear, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.
1. Information We Collect
When you visit our website, place an order, contact us, or otherwise interact with Truewear, we may collect information such as:
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Full name
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Billing and shipping address
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Email address
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Phone number
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Order and purchase information
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Payment-related information
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Device and browser information
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IP address
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Website usage and interaction information
We only collect information that is reasonably necessary to operate and improve our website and services.
2. How We Use Your Information
We may use your information to:
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Process and deliver your orders
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Confirm and communicate about your purchases
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Provide customer support
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Process returns, refunds, or replacements
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Improve our products, website, and customer experience
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Prevent fraudulent or unauthorized transactions
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Send important order and service-related communications
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Send promotional communications where permitted and where you have provided appropriate consent
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Comply with applicable laws and legal obligations
3. Payment Information
Payments may be processed through third-party payment providers. Truewear does not intentionally store complete debit card, credit card, or banking credentials on its own servers.
Payment providers may collect and process payment information according to their own privacy policies and security practices.
4. Cookies
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, and improve your shopping experience.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
5. Sharing of Information
We may share necessary information with trusted third-party service providers that help us operate our business, including:
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Payment service providers
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Shipping and logistics partners
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Website and technology service providers
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Customer-support services
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Analytics and marketing service providers, where applicable
We do not sell your personal information as a standalone product.
6. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
7. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.
For privacy-related requests, contact us at:
Email: business.truewear@gmail.com
8. Third-Party Links
Our website may contain links to third-party websites or services. Truewear is not responsible for the privacy practices or content of those third-party websites.
We recommend reviewing their respective privacy policies before providing personal information.
9. Children's Privacy
Our website is not intended to knowingly collect personal information from children without appropriate consent.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
11. Contact Us
If you have questions regarding this Privacy Policy or the way we handle your information, please contact:
Truewear
Email: business.truewear@gmail.com